L2 Production Support Engineer (Java, SQL, Linux)

Important Information Experience: 6 years Job Mode: Full-time Work Mode: Hybrid position to work 3 days a week at the Mexico City office. ID: 19964 Responsibilities and Duties • Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams. Serve as point of escalation for support issues from Marquee Helpdesk (L1) • Providing mentorship and guidance to junior team members to ensure successful resolution of issues • Develop and m…