Senior Assistant I, IT Support Center
Jooble
📍 Monterrey, Nuevo León, Mexico
via Jooble API (MX)
JornaleroPresencial5+ años
Descripción
Join our IT Support Center as a Senior Assistant and become the trusted resource our customers rely on. If you love solving problems, delivering great service, and making technology work seamlessly for others, this role is for you. What will you do? Monitor Application Issues. Provide guidance to Internal and External users with processes through the different channels. Monitor the different contact channels. Resolve application issues. Solve Incidents and Service requests on a daily basis. Cre…
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