Analyst, Application Support Engineer, Institutional Banking Group Technology, Group Technology

Provide 24 x 7 IT Operational support to production support teams including weekends and holidays. Ready to work in rotation shifts. Incident Management and Reporting Recovery coordinator for involving the right parties and recording of chronological events Point of escalation for support staff or management Review all daily activities and ensure completion of shift duties for each team and proper handover Monitoring and recovery of batch jobs Perform health checks and alert management. Coordin…