Assistant Store Operations Manager, HSR

Description MAIN RESPONSIBILITIES: Back Office Customer Service Management Management and follow-up of Customer Services Contribute to your team’s effort in managing services to customers (customer contact and complaints handling, follow-up in relevant store IT tools, etc.) Ensure follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, Repair requests) by setting up follow-up routines in the schedules of your team. Be a rea…