Butler

1.0 Job Summary The Butler is responsible for delivering exceptional, personalized service to guests, ensuring their stay is comfortable, memorable, and exceeds expectations. This role involves anticipating guests' needs, providing concierge services, and maintaining the highest standards of hospitality. 2.0 Key Responsibilities Guest Welcome and Orientation: Greet guests upon arrival and provide a warm, personalized welcome. Escort guests to their rooms, assist with luggage, and provide an overview of room amenities and resort facilities. Personalized Service: Anticipate and fulfill guest needs, preferences, and requests promptly. Provide personalized recommendations for dining, activities, and local attractions. Handle special requests, such as arranging for in-room dining, spa...