Chatbot (Customer Service) - Operations, SG Marketplace
MRCB (Malaysian Resources Corp)
📍 Malaysia
Sepenuh MasaDi Lokasi
Keterangan
Gain a deep understanding of Shopee's chatbot functionalities. Develop and manage end-to-end models and tools; liaise with different functions to identify top contact drivers and reduce contacts to live agents by leveraging available chatbot tools. Propose enhancements to improve the chatbot's capab
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