Customer Service Officer ACMV

- Coordinate and optimize daily technician schedules, strategically pairing teams with jobs to ensure maximum efficiency and service delivery. - Act as the primary point of contact for Management Agent (MA) inquiries, professionally handling communications via phone, email, and WhatsApp. - Prepare accurate quotations for repair or replacement works, proactively following up with customers for approval and recording job confirmations for tracking purposes. - Prepare and submit essential safety a…