F&B OPERATIVE (WAITER/WAITRESS)

- Take food and drink orders from guests and suggest menu items when needed. - Clear used plates, cups, and utensils from tables and set up tables again for the next guests. - Help set up buffet stations and place the correct serving utensils for each food item. - Work well with other team members to provide good service and make guests happy. - Prepare and check that there are enough supplies and equipment in the service area before operations begin. - Take reservations, welcome guests, show them to their tables, give menus, take orders, and help guests when needed. - Prepare guest bills and process payments according to hotel procedures. - Keep yourself clean and neat, wear the correct uniform, and follow food safety rules. - Know how to use the Micros POS system for taking orders and processing bills. - Understand all food and drink items on the menu and recommend suitable choices or combinations to guests.