Guest Experience & Hotel Operations Manager

FIRSTCARE EMPLOYMENT PTE. LTD. is seeking a Hotel Operations Manager to ensure smooth hotel functions, manage a multi-department team, and maintain high levels of guest satisfaction. You will handle rosters, respond to inquiries, manage payments, and coordinate with housekeeping and front desk to optimize operations. The role emphasizes accuracy in daily reports, staff training, and proactive problem solving to improve guest experiences and hotel performance. J-18808-Ljbffr