Guest Services Agent - Service Express

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action. As a Guest Services Agent for Service Express , you will be tasked to: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake up calls, and connecting and directing calls to the appropriate extensions. Receive, re…