Labs Site Services Specialist

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Acts as the point of contact for sites and monitors through email or phone, Monitors, tracks, manages, and ensures resolution of all complaints, discrepancies, concerns, and escalates to management/appropriate department to ensure satisfaction of internal and external customers. Ensures that the sites are communicated to regarding aspects of the protocol (following the study flow sheet) relating to the department. …