Senior Agent Operations & Evaluation Engineer​ AIDA

About the Role An engineering role that operates the live GenAI agents and builds the evaluation and observability that proves they are accurate, safe and improving. On the operations side, keeps agents healthy, performs first-level triage and incident response, and minimises downtime. On the evaluation and observability side, builds the operational dashboard for each use case, defines the metrics that matter, runs the evaluation suites, and proactively detects issues before customers do. Works…