Senior/Procurement Engineer (Electronic/mechanical parts)

Responsibilities Provide 24/7 emergency support and standby service to customers. Deliver after-sales support, site recovery, and maintenance for distributors and end users. Handle installation, commissioning, and on-site training per project scope. Prepare structured service reports for customers. Investigate product issues and customer complaints. Identify root causes and recommend solutions. Assess warranty claims and determine repair scope. Maintain strong customer relationships to ensure i…