Spa Coordinator

Job responsibilties: To maintain a professional and high quality level of service at all times whilst assisting the guest at every stage of their spa experience. To epitomize the essence of CHI with a friendly, courteous manner and helpful attitude, extending beyond the guests expectations. Provide a warm, professional, and personalised guest experience throughout the spa journey Support the achievement of daily sales targets for treatments and retail products Handle guest enquiries, consultations, and feedback in a professional mannerMaintain accurate guest records and complete daily administrative tasks Monitor stock levels and assist with replenishment of spa products and supplies Support reception duties when required, including handling calls and bookingsPromote spa services, packages, and ongoing promotions to guests Participate in training programmes to continuously improve skills and knowledge Ensure compliance with all spa policies,...