Apoio ao Cliente (Português) – Remoto em Espanha

If you’re looking to grow and be inspired, as a Customer Service Representative (remote), you will be part of our team of game-changers who are powering the brands of the future in healthcare. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: - Efficiently organize and book appointments for customers - Make outbound calls to follow up on appointments and customer inquiries - Manage multiple tasks and priorities within a fast-paced environment - Perform various back-office tasks to support customer service operations - Provide excellent customer service both via phone and email - Gather and document all necessary information during customer interactions to ensure high-quality service - Continuously update knowledge of the company's services and procedures - Maintain a professional demeanour, even in stressful situations Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are proficient or bilingual in Portuguese and Spanish - Possess excellent organizational, listening and communication skills - Are detail oriented, open-minded, communicative and adaptable to different types of customers - Can work effectively in a fast-paced, multitasking environment It will be a plus if you have: - Interest in the healthcare industry - Previous experience in customer service or Backoffice - Experience with Salesforce If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: - Full-time 39 hours/week indefinido contract: Monday to Friday, rotative between 08:00 - 19:00) - Salary 20.162 gross/year + up to 1800 euros gross/year in bonus - Central location in Barcelona - Full paid training on the company and the project you'll be working on - Career development programs, specialized courses, and language classes Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Are proficient or bilingual in Portuguese and Spanish Possess excellent organizational, listening and communication skills Are detail oriented, open-minded, communicative and adaptable to different types of customers Can work effectively in a fast-paced, multitasking environment Salary 20.162 gross/year + up to 1800 euros gross/year in bonus Central location in Barcelona Full-time 39 hours/week indefinido contract: Monday to Friday, rotative between 08:00 - 19:00) Persuasão Trabalho de equipa Adaptação Vaga em regime 100% remoto.