Collections Agent - IT

Italian Collections Agent Hybrid | Miraflores, Algés Are you fluent in Italian and have experience in cash collection? Do you want to work in a multinational environment with career growth opportunities? Then this role is for you! Your Responsibilities Manage a portfolio of clients within an international setting Ensure timely payments and follow up on overdue accounts Handle customer complaints and forward them to the relevant subsidiaries Retrieve missing accounting information via phone and email Diplomatically negotiate and reinforce company policies Maintain accurate records of interactions and complaints Identify and propose solutions for customer account issues Build strong relationships with internal teams (SSC & subsidiaries) and external contacts (clients) Were Looking For Fluent in French (C1) English (B1) Advanced Excel & SAP skills 3 years of experience in cash collection or a similar role (experience in a shared service center is a plus) Strong finance knowledge and attention to detail What We Offer Hybrid work model Monday to Friday | 08H - 17H 40h/week schedule Gross Salary 1.200 Meal Allowance 9.60/day Ready for this opportunity? Apply now and join an international team!