Customer Care Assistant

Adecco Human Resources is recruiting a Customer Care Assistant Do you enjoy helping customers and ensuring everything runs smoothly behind the scenes? We are looking for a Customer Care Assistant to join a dynamic team, where you will play a key role in delivering an excellent customer experience and supporting daily operations. What will you do? Process customer orders accurately and efficiently; Handle customer requests and provide timely support; Answer incoming calls in a professional and friendly manner; Monitor deliveries and follow up with transport partners when necessary; Identify and escalate issues to the relevant teams; Build positive relationships with customers by ensuring a high level of service. What are we looking for? Immediate availability (mandatory); Residence close to the company location or own transportation (mandatory); Strong communication skills and a professional attitude; Good customer service orientation; Medium level of English (B2) (mandatory); Knowledge of Microsoft 365 (mandatory); Attention to detail and ability to work in a fast-paced environment; Problem-solving mindset and empathy when dealing with customers. What do we offer? Base salary: National Minimum Wage; Meal allowance: €10.20 per working day; Working schedule: 09:00 to 18:30, with a 1h30 lunch break (13:00 to 14:30); Integration into a stable company and a supportive team environment. If you are customer-focused, organised, and looking for a new professional challenge, apply now!