Customer Service (m,f) - E-Health Platform : French

Start: 8th October About the role. A fast-growing e-Health platform dedicated to simplifying and improving the daily work of healthcare professionals. The company delivers digital solutions that enhance patient care, streamline workflows, and support healthcare providers through intuitive technology and high-quality service. DUTIES AND RESPONSIBILITIES: Advise healthcare professionals by phone on the use of the software, handling both incoming requests and proactive outbound calls Train users remotely on the company’s services and platform features Ensure fast and efficient handling of customer requests received by email Answer client questions and provide clear guidance on product usage Work closely with sales, marketing, and product teams to ensure full customer satisfaction. Monday to Friday: 07:00AM - 05:30PM (Rotational shifts) 2 days off: Saturday and Sunday