Dutch Speaking Customer Support Specialist Coffee Brand

Start: 14/9, 19/10 This is an exciting opportunity to build an international career while supporting customers for a well-known global brand in a modern and multicultural environment. You’ll work in a professional and supportive setting, with the opportunity to transition into a hybrid working model after the onboarding period. You will initially work fully on-site for the first 3 months to get to know the team and the working environment, before moving to a hybrid setup. Your Role Provide customer support in German via phone, email, and chat Assist customers with product-related questions, orders, and general inquiries Deliver professional and solution-oriented support while ensuring high customer satisfaction Handle customer complaints and provide appropriate solutions within set deadlines Collaborate with colleagues and internal departments to resolve ongoing cases Maintain and update internal systems and customer records Ensure clear and professional communication at all times Fluent Dutch (C1/C2) with good English skills Previous experience in customer service or contact center roles is an advantage Strong communication and interpersonal skills Regime de trabalho híbrido.