Portuguese-speaking Game Support Representative - Sofia, Bulgaria

If you are passionate about gaming, join our Game Support team in the biggest CX (Customer Experience) provider in Bulgaria - get the job you will enjoy! A typical day: Assist our players with any issues they might experience or report via email and chat only Focus on the player and provide the ultimate player experience Listen to the voice of the players and communicate it further to the appropriate teams Work with our team to improve our processes Sounds good, right? If you have: Fluency in Portuguese and a good command of English Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset Player empathy and understanding a player’s perspective when tackling their issues Understanding of Player Support Desire to help the players as best as possible and to contribute to the team’s success We Offer: Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home Flight Tickets Covered - we handle your travel to Sofia Fully paid training Stable job and career development opportunities Attractive salary Additional health insurance 50+ benefits and services to choose from Positive international working environment Support and learning Employee referral bonuses We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects! Does it sound like the perfect job for you? APPLY NOW! Native or fluent Portuguese (C1/C2) Good command of English Opportunity to join a growing international project Competitive salary and benefits package Paid onboarding and continuous training Career development opportunities Persuasão Trabalho de equipa Adaptação