Spanish Technical Support Advisor | Based in Portugal

Do you speak Spanish fluently and have a passion for technology and customer support? We're looking for Spanish-speaking Technical Support Advisors to join an exciting international project based in Lisbon, Portugal. If you enjoy solving technical issues, helping customers, and working in a dynamic international environment, we'd love to hear from you! Your role As a Technical Support Advisor, you will provide technical assistance to customers, ensuring a seamless support experience while delivering outstanding customer service. Your main responsibilities include: Providing technical support in Spanish via phone, email, and chat; Troubleshooting hardware, software, and connectivity issues; Identifying, diagnosing, and resolving technical problems efficiently; Escalating complex technical cases when required; Accurately documenting customer interactions and solutions; Delivering an excellent customer experience while meeting quality and performance targets. What we're looking for Native or fluent Spanish (C1/C2); Good command of English; Previous experience in Technical Support, IT Helpdesk, or Customer Technical Support; Strong troubleshooting and analytical skills; Excellent communication and customer service skills; Ability to work in a fast-paced, multicultural environment. What we offer Opportunity to join a growing international project; Competitive salary and benefits package; Paid training and continuous learning opportunities; Career development and internal growth; Dynamic and multicultural work environment; Native or fluent Spanish (C1/C2) Previous experience in Technical Support, IT Helpdesk, or Customer Technical Support; Persuasão Trabalho de equipa Adaptação