Türkçe Müşteri Hizmeti

About the project: You will support Turkish-speaking clients of the biggest social media platform in the world. Providing technical support designed in a B2B approach to adapt to company's clients needs to sustain and expand their businesses as social media content creators. What you will be doing: - Supporting clients by multiple communication channels (phone or email) - Provide support to content creators both in Turkish language and English language; - Provide pre and post-sales support for all self-service products; - Provide product and tool support to improve clients’ experience; - Identify trends and solve problems facing multiple SMB clients. Requirements: - Fluency in Turkish language (must be C2) - Communicative level of English language (B2) - You live Lisbon, Portugal or you are ready to relocate there - Ability to communicate clearly and effectively - We do NOT require previous experience, we will teach you everything What we offer: Salary with accommodation provided by the company in Lisbon (discounted): 1138,66 euros/gross Salary without accommodation: 1436,16 euros/gross CONTRACT: Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal) Private health insurance after contract signature (additionally to the standard insurance). Note: EU citizenship or full working rights are required!! To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment. Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with. By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.