1st Line Support Engineer

Salary: £25,000 - 28,000 per year Requirements: 1–2 years of experience in an IT support or service desk role Basic understanding of Windows operating systems (Windows 10/11, Windows Server fundamentals) Basic understanding of end-user hardware troubleshooting Basic understanding of networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with patching and endpoint management concepts Ability to prioritise tasks and work within a ticket-based environment Experience supporting a hybrid IT environ…