3rd Line Support Engineer

Salary: £40,000 - 52,000 per year Requirements: Proven experience in a Senior / 3rd Line IT Support role Strong expertise in Microsoft technologies, including: - Microsoft 365 - Active Directory / Group Policy - Windows Server & Windows 10/11 Experience supporting hybrid cloud environments Solid troubleshooting and diagnostic skills Experience working within ITIL-based service desks Strong communication skills and a customer-focused approach Responsibilities: Provide 3rd line technical support …