IT Service Desk Coordinator

Thrive Trowbridge are delighted to be working with our client near Radstock who are actively looking to recruit an IT Service Desk Coordinator to join the team on a permanent basis. What you will be doing: In this busy role you will provide essential first-line support and coordination across a multi-site organisation, duties to include : First point of contact for incoming IT service requests and incident queries. Logging, categorising and triaging tickets accurately using the IT Support Manag…