IT Service Desk Lead/Manager

Salary: £40,000 - 45,000 per year Requirements: We are looking for strong 2nd line, senior service desk, or IT support experience. We need confidence supporting Microsoft 365, end-user devices, applications, and basic networking or infrastructure. We want experience supporting business applications such as ERP, CRM, or HR systems. We need a proactive mindset with the ability to identify root causes and fix problems properly. We value the confidence to challenge, educate, and influence users in …