MSP Helpdesk Engineer (L1/L2)

Salary: £28,000 - 32,000 per year Requirements: 2 years experience in an MSP helpdesk or IT support environment (MSP experience is strongly preferred) Strong understanding of hardware, software, and troubleshooting methodologies Good working knowledge of networking fundamentals and common protocols Working knowledge of Windows Server, Active Directory, Microsoft 365, and macOS Exposure to RMM and PSA tools Excellent communication skills to explain technical issues clearly to non-technical users…