Virtual Assistant

Requirements of the role: Taking and replying to calls, texts, emails and web enquiries from the YourLocksmith website, social media channels (Facebook) and Yell and Google Directory Listings from new customers looking for locksmith services in professional and friendly manner Liaising with the office manager and senior technician to qualify the cost of the job and relaying this back to the customer. Booking and confirming new appointments into the diary of the senior technician and customers c…