Hacienda Ford - Collision Center Customer Service Representative

Must be able to greet guests, schedule appointments, and act as a liaison between customers and body shop technicians. This position is about providing our customers with a great collision experience and understanding their needs. Duties and Responsibilities: Schedule repair for customers, either in person or over the phone Communicate with customers to determine the nature of their repair needs. Ensure that the required documentation is complete and in compliance with regulations and standards…