Section Chief Professional Qualifications Evaluation Branch - U.S. Coast Guard

To qualify at the GS-11 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-9 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis: Supervising and mentoring staff by assigning workloads based on training levels, establishing performance metrics, conducting quality assurance reviews, and managing personnel actions; Analyzing operational effectiveness within a regulatory or credentialing program, identifying workflow improvements, and developing or maintaining standard operating procedures; Establishing program guidance, exercising sound judgment to adapt policies, determining reasonable equivalencies, and recommending appropriate policy actions; AND Utilizing complex proprietary databases while strictly adhering to FOIA, HIPAA, and Privacy Act requirements to prevent unauthorized release of Personally Identifiable Information (PII). NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education can not be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You will serve as a Section Chief Professional Qualifications Evaluation Branch and be responsible for the evaluation of professional qualifications, for all endorsement types, within the credentialing program. Serves as a Section Chief and senior evaluation specialists and provides supervision and oversight of day-to day operations and section members. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Supervises, mentors, and conducts operational planning for a team promoting team building and resolving workplace conflicts Maintains a fair, equitable, and compliant work environment by actively supporting and implementing Equal Employment Opportunity (EEO) policies Serves as the hiring manager for subordinate positions Establishes clear performance metrics, monitors daily team output, and manages employee performance through coaching, recognition, or corrective action as necessary Maintains Mission Management Systems (MMS) work instructions, provides on-the-job training, and identifies process improvements to optimize merchant mariner credential processing Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information