Senior Employee Relations Manager

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives.Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.Labcorp is seeking a Senior Employee Relations Manager to join our team in Burlington or Durham, NCResponsibilitiesWorks with business managers on particularly complex ER cases that may require commercially acceptable solutions Advises on formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to follow SOPs, quality issues, investigations, and performance matters)Acts as a second review/escalation for their team cases; ensuring the ER Labcorp consistency is attained at all timesApproves all terminations within own business area Leads employee relations projects and activities Coordinates information with more senior ER team members to ensure compliance with federal state and local requirementsEnsures their team delivers quality upskilling and publishes an annual development program or upskilling offering for Labcorp leaders globally; may also deliver upskilling themselvesWorks with the metrics team to supply additional intelligence around case numbers for their BU; looking at trends and making business focused recommendations Whilst they will be attached to a particular business unit, at busy times they are expected to work across the global team, if requiredExperience required:Bachelor's Degree in business, law, human resources, or related subject8 or more years' experience with Employee Relations or Human Resource Business Partnering role1 or more years' experience leading a team 3 or more years' experience handling Employee Relations cases Preferred qualificationsAppropriate HR Certification (PHR, SPHR, GPHR, CIPD, etc.)1 or more years of experience using spreadsheets to analyze reporting data and developing PowerPoint presentations to effectively communicate insights and tell a compelling story.Current or prior Labcorp employeeAdditional Job StandardsSound, expert knowledge of relevant employment and labor laws; ideally in more than one countryFamiliarity with Labcorp policies and ability to refer managers and employees to relevant policies, tools, documents, etc.Ability to maintain confidentiality with sensitive issues Ability to investigate and to train their team to investigateAbility to summarize cases succinctly and give regular case reviews (to peers/legal/ER leaders)Ability to prioritize time-sensitive issues Awareness of multiple HR disciplines and processes (i.e., compensation, benefits, talent acquisition). Familiarity with case management tools and Microsoft OfficeProven customer service focus and organizational skillsAbility to problem solve, especially in regard to commercial decisionsFlexibility and willingness to deal with competing priorities and assist others as needed in a team environmentExcellent interpersonal skills with demonstrated patience, tact, and respect; great line manager track recordDemonstrated exceptional verbal and written communication skillsAbility to adopt a systems thinking approach; looking beyond the immediate issue for the root causeThe Senior Manager, Employee Relations serves as a trusted ER leader, owning and stewarding strong relationships with leaders and HR Business Partners (HRBPs) to strengthen leader capability and address emerging issues early. Sitting at the intersection of enterprise ER strategy and disciplined execution, this role provides consistent, practical, and legally sound guidance across the full lifecycle of employee concerns, while bringing deep operational rigor through oversight, escalation support, and quality assurance for complex or high-risk matters to ensure alignment with ER standards. The Senior Manager leads and develops ER team members, contributes and partners closely with ER leadership to drive insights, mitigate risk, and continuously improve ER effectiveness across the organization.Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Em