Technical Support Specialist- Electronics
Synapse-ITS
📍 Greenville, Hunt County, United States
via Adzuna
Full-TimeOn-Site
Description
The Technical Support Specialist is to provide world class hardware technical support to customers of Synapse ITS products, by answering initial questions/requests and providing step-by-step guidance, utilizing ticketing software, CRM software, ERP software and other tools to successfully resolve issues and processing warranty RMA claims, ensuring customer satisfaction. The ideal candidate should possess exceptional communication phone and writing skills, attention to detail, and a strong techn…
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