Treatment Supervisor

The Treatment Supervisor supports the Treatment Manager and Spa Leadership Team in delivering exceptional wellness experiences that exceed guest expectations in line with Mandarin Oriental's Legendary Quality Experiences (LQE), MOQA standards, and Spa & Wellness brand standards. This role is responsible for supervising the daily operations of the treatment team, ensuring service excellence, treatment consistency, operational efficiency, colleague development, and revenue optimization while fostering a culture of luxury, wellness, craftsmanship, and continuous improvement.