Turndown Attendant

ROLE SUMMARY The primary role of the turndown attendants is to provide turndown service and clean guest rooms, ensuring the hotel’s established standards of cleanliness. The turndown service adds a memorable touch to the guests’ stay, and the attendant puts effort into anticipating their unique needs. They are responsible for reporting any maintenance deficiencies and handling guest requests or complaints, ensuring the confidentiality and security of all guest rooms. CORE RESPONSIBILITIES Use c…