Vessel Documentation Assistant - U.S. Coast Guard

To qualify at the GS-6 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-5 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Using information technology systems for printing thousands of documents weekly using a computer and printer; AND Assisting customers and resolving issues, and composing written responses to emails and letters. To qualify at the GS-7 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-6 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Using information technology systems for printing thousands of documents weekly using a computer and printer; Assisting customers and resolving issues, and composing written responses to emails and letters; AND Researching issues with applications received and properly routing applications. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education cannot be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You will serve as a Vessel Documentation Assistant and be responsible for commercial vessel documentation or recreational vessel documentation, or elements of both. The incumbent provides technical support for these activities. Duties such as issuances of abstract of title or certificate of documentation renewals are performed as part of the larger vessel documentation function. The incumbent performs a variety of documentation assignments to include developing and completing mail and applications assembly, scanning incoming mail, and calculating user fees for services provided by the NVDC. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Printing and mailing approximately 12K monthly certificate of documentation (COD) renewal notices to vessel owners. Mailing renewal notices requires inserting notices into envelopes and metering mail. Researching issues with applications received, to include rescanning unreadable applications and routes applications not properly linked to vessel folder. Addressing renewal problems, phone calls from the public concerning COD renewals, and returning written responses to emails and letters and processes renewal notices that are returned due to being undeliverable. Printing thousands of documents weekly, which includes operating printers, developing solutions to problems related to printing, and recording all errors with scanning. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Reasonable Accommodation Information