Customer Service Manager (Building) - Quản Lý Dịch Vụ Khách Hàng Tòa Nhà

• Operations & Staff Management: Manage daily operations, work schedules, shift coverages, and staff performance; uphold service and grooming standards. • Resident & Customer Services: Supervise resident profiles, facility bookings, temporary residence, and utility transfers; resolve inquiries and complaints swiftly. • Service Quality & Communication: Monitor CS communications, approve resident notices, and coordinate with Security, Engineering,...