C
Customer Services Engineer - EV Charger
Công ty TNHH Chargecore Việt Nam
📍 Ha Noi, Viet Nam
via VietnamWorks
Toàn thời gianTại chỗ
Mô tả
JOB DESCRIPTIONS
1. Service Operations & SLA Management
• Manage service partners and site engineers to ensure all issues are resolved on time in accordance with customer Service Level Agreements (SLA).
• Track, record, and analyze service tickets; coordinate cross-department efforts for effective problem resolution.
2. After-Sales Technical Support
• Provide on-site and remote after-sales technical support for customers...
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