Global Technical Support Engineer

• Provide expert-level support for VinFast vehicles, addressing issues related to electrical, mechanical, software, and system diagnostics. • Offer remote troubleshooting to service centers and customers worldwide. • Work closely with engineering and R&D teams to diagnose complex issues, identify root causes, and support product improvements. • Create and update technical documentation, including troubleshooting guides, service manuals, and FAQs. • Develop training materials...