Operations Manager (Forwarder-Logistics)

Job Duties 1. Operations management a) Assign teams, establish work processes, and monitor staff performance to ensure customer satisfaction. b) Set minimum standards for the operations group to achieve in workflow processes (e.g., FCR issuance, doc dispatch, PSA and SA transmittal, etc.) c) Ensure teams handle their assignments in a prompt, thorough, and accurate fashion (i.e., ensure staff...