Senior Operation Excellence Specialist (First Last Mile)

Role Purpose: Drive operational excellence across the First Mile & Last Mile (FLM) network - pickup, hubs and delivery - through performance management, project management and continuous improvement. Ensure FLM operations are efficient, scalable and aligned with business goals on speed, quality, productivity and cost.   Key Responsibilities: 1. FLM Performance Management ●   Own the FLM performance framework: define KPIs,...