Service Senior Staff (Dealer Operation Improvement - Open for Fresh) - Ha Noi

Responsibilities: 1. Dealer Operation Improvement (70%) • Support Improvement activities for priority dealers, focusing on 5S, productivity, service KPIs, customer satisfaction, and dealer staff skills. • Conduct on-site observations, identify operational issues, and propose practical improvement solutions under the Manager’s guidance. • Assist in standardizing Improvement processes, providing training, and following up on improvement activities at dealers. 2. Field...