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2nd Line Support Engineer
ilaunch
📍 Cape Town City Centre, Cape Town Region, South Africa
via Adzuna API (ZA)
Full-TimeOn-Site
Description
Leading Client in the Technology Industry requires a Senior Server Support Engineer to provide 2nd line support within the server management, end user computing layer and support layer. Responsibilities Assist with escalations from 1st line support engineers Provide 2nd line data centre support at the server infrastructure level Escalate to 3rd line timeously to maintain SLA commitments, to further remediate and resolve the incident. Preventative maintenance (Patch management) Regular updating …
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