A Host/Hostess

Key ResponsibilitiesGuest Experience & CommunicationManage all guest communication across the booking lifecycle (pre-arrival, check-in, during stay, and check-out)Provide clear, timely, and professional responses to guest queriesCoordinate smooth check-in and check-out processesBooking & System ManagementMaintain Hostaway calendar and reservation accuracy, including:Monitoring new bookings, amendments, cancellations, and gapsFlagging inconsistencies or risks to the teamManage guest access and v…