After Hours Operations Manager

Introduction In this role, you'll be at the forefront of managing a high-performing team ensuring seamless customer service delivery, adherence to SLAs, and effective system utilization. Your leadership will drive process efficiencies and foster a culture of coaching and development. Description Are you someone who thrives in a team-oriented environment where collaboration and efficiency are at the heart of daily operations? Join a dynamic organization in the BPO/ Call Centre and Customer Servi…