Biometric Access & Service Delivery Lead

First Technology Pty Ltd in South Africa is seeking a Service Delivery Manager for Integr8 Facial Access Control. You will manage service delivery for assigned customers and act as the main point of contact for customer service matters. You will monitor facial recognition and access-control systems, ensure SLAs are met, coordinate engineers and vendors during incidents, and build strong customer relationships to identify service improvements. J-18808-Ljbffr