BPO Workforce Management (WFM) Needed

We are seeking an experienced and results-driven Workforce Management (WFM) Manager to lead a team of WFM/MIS Supervisors and Analysts supporting multiple clients across a dynamic, multi-site BPO environment. The successful candidate will be responsible for end-to-end workforce planning, management information systems, reporting governance, operational support, and performance optimization. This role requires strong leadership, analytical expertise, stakeholder management, and a hands-on approa…