Clerk

JOB DESCRIPTION Responsibilities Proper evaluation of returned products (condition, completeness etc) Assessing and categorising the product for a decision, sellable, repairable, RTV or disposal against company standard. Verification of the return's documentation. Capture and maintain accurate records of all queries. Follow up on outstanding cases and provide regular feedback. Escalate unresolved issues where necessary. Prepare reports on returns trends and resolutions. Ensure compliance with c…