Client Advocate & Service Delivery Leader

Entersekt is seeking a Service Delivery Manager to advocate for clients, drive adoption, and monitor service quality across SLAs and KPIs. You will coordinate with business, technical and product teams to ensure smooth client rollouts and continuous improvement. The role requires 5 years in SDM or similar, strong leadership, ITIL awareness, and exceptional communication skills to manage stakeholders and deliver exceptional service in a dynamic environment. J-18808-Ljbffr