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Client‑Focused Service Delivery Lead

CO MGSAL Apex Fund Services South Africa Ltd

📍 Cape Town Region, Western Cape, South Africa

via Adzuna API (ZA)

Full-TimeOn-Site
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Description

Apex Group is seeking a Service Delivery Manager to oversee client service delivery and reporting across fund services. You will act as an operational champion in client environments and coordinate across teams to exceed client expectations. Responsibilities include managing SLAs, providing first-line support on operations and systems, and driving automation while maintaining strong client relationships. This role requires strong communication, numeracy, and process design skills. J-18808-Ljbffr

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