Community & Customer Experience Coordinator (Marke
Adzuna
š Kraaifontein, Cape Town Region, Western Cape, South Africa
via Adzuna API (ZA)
Full-TimeOn-Site
Description
Purpose of the Role:To deliver responsive, solution-driven customer support across all platforms while actively managing and engaging the brands online community, contributing to a positive and consistent customer experience that strengthens brand loyalty. Key Responsibilities Include but Are Not Limited ToManaging customer queries across multiple channels including phone, email,WhatsApp, social media, and online platformsResponding to all customer interactions timeously and resolving queries iā¦